General FAQ

Frequently Asked Questions

Here are a list of frequently asked questions. If your questions are not answered here, please Contact Us directly.


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General Questions

How did Sleeve-ons come about?

Sleeve-ons came about when its Founder, Wendy, had a dressing dilemma one cool morning. She wanted to wear a favourite sleeveless dress, knowing that the cool morning would soon enough turn into a warm day. She found herself wishing she could simply put on a pair of short sleeves until the warmth of the day called for sleeveless. And so Sleeve-ons began …

What are Sleeve-ons?

Sleeve-ons are a simply designed item of clothing that can be worn under or over any sleeveless garment to give you short, three-quarter or long sleeves.

Who are you?

The Founder of Sleeve-ons, Wendy Maniatis, is a mum, a wife, the co-owner of a business in the food industry with her husband, and a lover of beautiful fabrics and fashion. Wendy lives in Brisbane, Australia, and found an outlet for her passion by making Sleeve-ons, as it was the missing (and much needed!) garment in her wardrobe, and in women’s wardrobes everywhere!

Is my personal information safe?

Absolutely! We are committed to keeping all of your personal details strictly confidential. Any information that you provide is kept secure and only used to fulfil your order and email you newsletters if you have subscribed. We do not share your personal details with anyone.

Do you have gift vouchers?

Of course! Sleeve-ons make the perfect gift for any woman, so if you are having trouble making the choice yourself, you can purchase a gift voucher and let her make the decision instead.

Do you accept wholesale orders?

If you wish to make an enquiry about making a wholesale order, please email us at [email protected].


Product Questions

Do you have a shop where I can see Sleeve-ons?

A selection of Sleeve-ons (including some exclusive boutique lines that are not available for sale online) are currently available at the following ladies’ boutiques:

QUEENSLAND

Margi’s of Graceville

Shop 1, 409 Honour Avenue, Graceville QLD 4075

Brisbane Phone: (07) 3278 0366

If Sleeve-ons are not available in a boutique near you, then we have numerous photographs to give you a pretty good idea of what they look like.We understand that when ordering online or by phone, you don’t have the opportunity to see the product “in the flesh” or try it on. We want all of our customers to be completely happy, so if for any reason you are unhappy with your purchase, we have a hassle-free returns process.
Click here to go to Returns Policy Page.

You can also find more information here:

How to wear Sleeve-ons
Sleeve-ons Range

Where are Sleeve-ons made?

Sleeve-ons are lovingly made to order in our Australian factory in Melbourne, Victoria. All of our fabrics are sourced within Australia.

Do you have other designs in the pipeline?

We are always introducing new fabrics, styles, designs and patterns to our range of Sleeve-ons to keep our customers happy and stay in touch with the latest fashion trends of the season. If you love one of the fabrics you see now, then you should order it, as it may not be available next time you visit our website, since we are always changing the fabrics we use to produce our Sleeve-ons.

Sleeve-ons will soon be available in glamorous options with embellishments including pearls, cuffs, buttons, binding, ruching, rhinestones, fur, sparkles and sequins. Make sure you keep visiting our website or subscribe to our Exclusive Previews so we can keep you updated.

To keep updated – Signup for our newsletter at the bottom of the page and follow us on Facebook and Twitter by clicking the icons also found atbottom of the page. 

If you have a particular design in mind that we do not currently offer, we welcome feedback from our customers and would love to hear from you.  Visit our Contact Page to get in touch.

How do I know which size to order?

Sleeve-ons are produced in sizes S, M, L, XL and XXL. To make sure that you order the correct size, we would recommend that you take your measurements and refer to our Size Guide. If you are in between sizes on the guide, we would suggest that you purchase the larger size to ensure that you have the option to wear your Sleeve-ons over any sleeveless garment, as well as under the garment.

Click here for Size Guide

How do Sleeve-ons stay on?

Sleeve-ons are designed to be worn on your shoulders so they stay on comfortably and do not fall down. The design of Sleeve-ons is also very versatile so they can be worn under or over sleeveless garments for two very different looks.

Sleeve-ons are designed to be worn on your shoulders so they stay on comfortably and do not fall down. The design of Sleeve-ons is also very versatile so they can be worn under or over sleeveless garments for two very different looks.

How should my Sleeve-ons feel?

When wearing Sleeve-ons, they should be a comfortable but snug fit. They should feel like you are wearing an outfit that has sleeves. Most of our Sleeve-ons are made from stretch fabric to allow you to wear them under or over sleeveless garments.

How do I wear Sleeve-ons?

Sleeve-ons can be worn under or over any sleeveless garment. For another look, they can also be twisted at the back for a “butterfly effect”.

Sleeve-ons come in three different sleeve lengths and a variety of fabrics and patterns that can be worn to any occasion, at any time of the day and year! To see photographs of how to wear Sleeve-ons, click on this link:
How To Wear Sleeve-ons  

What are the benefits of Sleeve-ons?

Sleeve-ons help to transform sleeveless garments into versatile items of clothing with short, three-quarter or long sleeves that can be worn in every season of the year.

They can be worn under any sleeveless garment, giving you sleeves, or they can be worn over any sleeveless garment like a shrug for a different look. Sleeve-ons are available in a range of different sleeve lengths, colours, patterns and styles, suitable for daywear, evening wear and special occasions. Sleeve-ons are compact and portable, packaged in a small organza bag, so they can be carried in a handbag or on your wrist, or tied onto a bag strap or belt.

Since they are also non-crush, easy care and lightweight, they are excellent for travelling, making you prepared for a variety of climates. Sleeve-ons cover your upper arms, making you feel more comfortable in sleeveless garments if you don’t like your arms exposed. Sleeve-ons help refresh your regularly worn corporate outfits, work clothes or uniforms. They give a sleeveless dress, gown or top an exclusive look, so you will never be seen wearing the same outfit as someone else.

Sleeve-ons make a great gift, and are Australian made to very high quality standards at an affordable price.

Do you have a range of Sleeve-ons that are exclusive to boutiques?

Yes. We have a range of non-stretch Sleeve-ons that are only sold exclusively through boutiques. As they are made of non-stretch fabric, it is best if they are sold through boutiques so customers can try them on for size. Only stretch fabric Sleeve-ons are available online.

Do you sell Sleeve-ons at wholesale prices to ladies’ boutiques?

Yes. For details and a complete list of wholesale prices, please contact us at [email protected]


Delivery Questions

How do you ensure that my order is delivered?

For orders within Australia, delivery is made via Aust Post Parcel Post. This service is more reliable than regular post, with  a tracking number that can provide basic information on the delivery of your order.

For orders outside Australia, delivery made via Australia Post Registered Post International, which requires the recipient to sign for the goods to ensure that your order arrives safely.

Do you send to overseas locations?

Yes, we send Sleeve-ons to women around the world! For international postage charges, please refer to our Delivery information.

Do you deliver to post office boxes?

No, not at this stage. Luckily, Sleeve-ons are very compact and will fit easily into your mailbox at home!

How long will it take until I receive my order?

If you live in Australia, you should receive your order within 7 business days after you place your order, if you order is placed by 1pm EST (Eastern Standard Time). Please allow an additional 1 business day if your order is placed after 1pm EST. All Sleeve-ons are made to order and sent by Aust Post Parcel Post.

If you live outside Australia, delivery is made via Australia Post Registered Post International. All of our Sleeve-ons are made to order, which takes approximately 4-5 working days, after which your order will be despatched promptly – please allow 2-4 weeks for delivery.

How much is postage? Do you charge for postage?

For orders within Australia, delivery is free of charge.

For orders outside Australia, delivery is charged at a flat rate per region, as follows:

REGIONDELIVERY CHARGE (AUD)
New Zealand$12
Asia$16
USA$18
UK & Europe$22
Rest of the World$20

 

 

 

 

 

 

Orders shipped outside Australia may be subject to customs import duties and/or taxes depending on where you live. It is your responsibility to pay any duties and/or taxes within your own country.


Returns Questions

Do you have a returns policy?

Yes, as we want all of our customers to be completely happy with their purchase. Please refer to our Returns page for details.

Do you have a guarantee?

Our guarantee is that you will be completely happy! We will make every effort to ensure that you are happy with your purchase and will endeavour to fulfil your needs and wishes, leaving you delighted with Sleeve-ons. If however, you are not happy with your purchase, then we offer a hassle-free policy for returns and exchanges.  Please refer to our Returns Policy page.

Are you as good as you say you are?

Sleeve-ons are made to order in our Australian factory in Melbourne. There is a dedicated person at the factory who is responsible for quality control, checking every garment before it is despatched. If for some reason the product you receive is faulty, you ordered the incorrect size or you are not happy with your purchase, we offer a hassle-free policy for returns and exchanges.  Please refer to our Returns Policy page.


Payment Questions

Are there discounts for multiple purchases?

Discounts apply if you wish to order more than 5 Sleeve-ons. You will need to obtain a discount coupon by emailing [email protected]

What forms of payment do you accept?

We accept payment by credit card (VISA & MasterCard) and PayPal.